Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Times

United States

Estimated delivery time: 5–12 business days

Mexico

Estimated delivery time: 7–15 business days

Please note that delivery times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your package's progress.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Delays

Prime Picks is not responsible for delays caused by customs, carriers, weather conditions, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at:

alejandrpalanisgarcia123456@gmail.com

and we will work with you to find a solution.